7 Unbelievable Tales from an Ordinary Hotel
7 Unbelievable Tales from an Ordinary Hotel
Working in a hotel is truly an art form. It’s not a place for accidental people, and if they do appear, they don’t stay long. Today, I’m going to share the story of a woman who worked in one of the largest hotels in the capital city for 8 years. Her tale is as captivating as a Tarantino film.
Finding My Dream Job
In 2009, I landed a job that many girls my age could only dream of. I was hired at the reception of a luxurious hotel, where I had the opportunity to see celebrities in person—a real-life fairy tale. I started in the back office, a department that handles calls, fulfills guest requests, coordinates with various services, reports malfunctions, and manages room hosting and maintenance as directed by management.
The Challenges of Hotel Work
The job was incredibly demanding. It required being highly dynamic, keeping track of all requests, comments, wishes, and problems, and ensuring everything was executed to the highest quality. Otherwise, the hotel would have to compensate the guests for any material or moral damages. The back office shifts were divided into three: day, evening, and night. Since the shifts rotated according to the schedule, I experienced all the nuances of my work firsthand.
Unforgettable Guests
Hotel work can be described as incredibly tough, harsh, dangerous, and stable, but never boring. The most interesting part is always the guests. In high-end hotels like ours, the most unusual guests often have as many skeletons in their closets as they have money in their bank accounts. I’ve seen celebrities, famous athletes, politicians, public figures, businesspeople, ordinary wealthy individuals, and even those who appeared to be part of mafia clans.
The Hidden Companion
Stories about wealthy men bringing young, model-like women to hotels are not new. The staff is used to such things and doesn’t ask questions or judge; they simply do what is required. However, one semi-sexual story did surprise me. We had a regular guest—a middle-aged, wealthy man who booked the same room every week. He insisted on not having his room cleaned, only requesting fresh bedding and towels left on the bed.
The hotel always strives to accommodate the client’s wishes, no matter how small or capricious. For six months, this guest visited us, always leaving satisfied and returning enthusiastic. One day, a new employee joined the back office, and I had to handle guest placement. After our regular guest left the hotel, housekeeping was sent to his room without my supervision. Realizing the potential repercussions, I rushed to the room that our valuable client
