11 Things You Should Never Text: A Guide to Digital Etiquette

In today’s digital age, messaging apps like WhatsApp, Line, Viber, and Telegram have taken over the world, boasting over 100 million users combined. Studies show that we are increasingly opting for text messages over phone calls. However, it’s crucial to remember that there are still situations where a face-to-face conversation is more appropriate than a chat message. Let’s revisit the rules of digital etiquette and explore what information is better saved for an in-person discussion.

1. Bad Health News

While it might be tempting to avoid long conversations or difficult discussions, texting bad health news can come off as impersonal and insensitive. A text message doesn’t allow the recipient to fully grasp the information and may give the impression that you don’t care about their feelings. No matter how hard it is, find the time for an in-person conversation, especially when it comes to your well-being.

2. Breaking Up

One of the golden rules of breaking up is to never end a relationship via text message. Have the conversation face-to-face. If your relationship wasn’t toxic, it’s perfectly safe to do so. This approach will help both you and your partner heal faster and shows respect for the time you spent together.

3. Rehashing Old Arguments

Avoid bringing up old issues via text. It’s a passive-aggressive method that can leave the recipient unsure of how to respond. Moreover, text messages can’t convey your tone of voice or body language, making it the worst way to reopen old wounds.

4. Sending Passwords

You never know who might be looking at your recipient’s phone or reading their text messages. Additionally, hacking someone’s device is easier than you think. Sending passwords via text puts your accounts at risk.

5. Sending Unrequested Sexual Photos

Your recipient might not appreciate overly explicit messages or photos and could feel uncomfortable receiving them. Respect other people’s boundaries and learn their stance on such messages before sending them.

6. Complaining About Work

While everyone needs to vent about work occasionally, try to avoid doing so in writing. Friends or colleagues can easily turn into foes, putting your job at risk. If you need to gossip, do it over a bottle of wine and keep electronic devices away.

7. Resolving Work Issues

It might feel awkward to call your boss about important matters, but hiding behind impersonal text messages can burn bridges to your successful career. Always opt for a phone call or in-person conversation when dealing with work-related issues.

8. Spreading Gossip

If you can’t resist discussing scandalous news, remember that anyone can take a screenshot or forward your message. You don’t want your negative comments to fall into the wrong hands. If you must gossip, use secret chats in Telegram. They are encrypted, preventing screenshots and forwarding, and self-destruct within 24 hours.

9. Announcing a Pregnancy

Telling someone you’re expecting a baby should be done in person, whether it’s your partner or a friend. Use the opportunity to share the happy news personally and express your joy with words and gestures.

10. First Declaration of Love

The first “I love you” is a significant moment in any relationship and shouldn’t be ruined by a text message. You won’t be taken seriously if you convey such an emotional message through an impersonal text. An in-person conversation is the only way to truly express the depth of your feelings. Plus, there’s nothing more nerve-wracking than waiting for a response to such a message.

11. Serious Apologies

To do it right, apologize in person. Acknowledge your wrongdoing and offer ways to rectify the situation. Everyone responds to apologies differently and needs various approaches to feel that the apology was sincere. If you don’t give it enough attention, the problem will likely worsen.